• Ponávka 6, Zábrdovice, 602 00 Brno
  • Continuous operation

For patients

all important information

For patients

What to take to the hospital:

  • ID card (or other proof of identity)
  • health insurance card
  • a referral for surgery from the hospital doctor
  • medicines that you take regularly in their original packaging and with a schedule of use
  • in case of planned surgery, a complete internal pre-operative examination, including an ECG recording;
  • the results of your examinations
  • if necessary, crutches and a brace, cane or other compensatory aids
  • toiletries (towel, soap, toothbrush, toothpaste, men's shaving cream, etc.)
  • slippers
  • you can bring your pajamas and bathrobe (For hygiene reasons, you must make sure to change them regularly.)

What not to take:

  • more money and valuables
  • jewellery, credit cards, valuable electronics

If you will have valuable items with you, we recommend storing them in the hospital safe.

Hospital admission:

In most cases, you are admitted on the recommendation of a registering doctor or outpatient specialist. Of course, there are situations where you are forced to come to the hospital acutely, without a doctor's recommendation. The admitting physician will inform you of the reason for admission and the plan of care during your hospitalization.

  • The health professional will ask what illnesses and operations or examinations you have had, what diseases run in your family (high blood pressure, heart attack, stroke, cancer, infectious diseases...).

  • Report any limitation or problem we should know about (allergies, pain, fainting, vision or hearing impairment, dietary restrictions, pacemaker, etc.).

  • Your admission to a hospital bed involves you signing a Consent for Admission form. This is an important legal act that protects healthcare professionals from being accused of tampering with a patient. In the case of children, their legal guardians sign the Consent for Hospital Admission form. For unconscious or incapacitated patients, hospitalisation is handled according to the applicable legal standards.

  • If you want to take advantage of the superior rooms, ask at the reception if it is available. For planned hospital stays, you can book your room in advance.

  • Your civilian clothing will be entered on a "dress card" and stored in the institutional cloakroom.

  • Upon arrival at the ward, you will be met by a nurse who, in cooperation with an orderly, will arrange your bedding and familiarise you with the ward's operation. She will also answer any questions you may have about nursing care or hospital services. Please pay particular attention to the demonstration of the function of the alarm system.

  • If you are admitted to the bed after 10 am, it is not possible to provide lunch and dinner after 3 pm. In this case it is advisable to bring a small snack.

  • The nurse will ask you about food and drug allergies, information about what you can do in terms of self-care (moving around, personal hygiene, eating, getting up, using the toilet, dressing, etc.). Point out your other limitations, habits and needs so that the nursing staff can count on assistance if you need it.

  • An identification bracelet will be placed on your arm, do not remove it during your hospital stay.

  • You will complete an informed consent form at the department. This is consent for the administration of medication, collections, etc. Our hospital teaches medical and nursing students, you can give your consent or non-consent for them to look at your records and be present for treatment. It is desirable and helpful for students to become familiar in practice with as wide a range of patients and diseases as possible. You will also inform us whether you have prepared a document of a previously expressed wishwhich must be documented.

    You have the right to designate any person who can be informed about your health condition. You should set a password to communicate with these designated persons. You will include the password in the Consent for Health Care During Hospitalization. Without this password, information about you cannot be released.
    You may also expressly prohibit information about your health condition from being given to any person.

Regulatory fees

Fee for an emergency room visit - 90 CZK

The fee is payable: on weekdays from 5 p.m. to 7 a.m. on Saturdays, Sundays or public holidays.

Exempt from the fee

insured persons in material distress, insured persons placed in children's homes or educational institutions for the performance of institutional or protective education, citizens who have been ordered by a court to undergo protective treatment, citizens who must submit to special measures for the protection of public health (treatment of certain infectious diseases, ordered isolation, quarantine measures, etc.). Claiming exemption from fees must always be supported by the relevant official document.

Follow the rules:

  • Our goal is your recovery, and all activities and recommendations are aimed at making you feel safe in our hospital and free from environmental disturbances. Therefore, rules have been drawn up which it is advisable to follow. Internal rules and regulations is posted in the ward. If you cannot find it, you can ask the staff for it. It covers, for example, visiting arrangements, smoking, specific restrictions and recommendations. If you have any individual requirements, please consult the staff.

  • Do not take any medication on your own without the knowledge of health professionals. During your hospital stay, the hospital is responsible for administering all medications, even those you take at home for a long time. When you arrive on the ward, hand your medication to the nurse who will place it in a bag with your name on it. Your attending doctor will include them in the range of medicines that will be given to you during your hospital stay. You will receive all the medicines you need from the nurses in the exact dose and at the exact time. Your medication will be handed back to you when you leave.


  • Ask questions whenever you are unclear about something.
  • Contact the staff whenever you need anything.
  • Report any worsening of the problem.

What are you entitled to?

Patients' rights are posted in the outpatient clinics and wards. If you can't find them, you can ask staff for them.

Information about your health:

The doctor is obliged to tell you everything about your health (results of examinations, treatment options, prognosis of the disease) in a clear manner.

The patient has the option request a copy of their medical records - the relevant request form HERE

Informed Consents:

In connection with certain medical procedures, we will require you to sign a "Patient Consent" for surgery, diagnostic or therapeutic procedures or anesthesia. This is an expression of your consent to voluntarily undergo a particular examination or procedure. You also have the right to refuse the procedure while being informed of the health consequences of your decision.

Interview with the operator:

Your doctor will explain the reasons for the procedure, outline your options, risks, expected length of hospital stay, prognosis, etc. If you do not understand anything, ask again. If you agree, you will sign an informed consent for the surgery.

If your life is in danger and you are unconscious, the life-saving procedure can be performed without your consent.

Interview with the anesthesiologist:

You will be seen by an anaesthetist before surgery. He/she will ask about your previous and current illnesses, medications, allergies, alcohol, addictive substances, the course of previous anaesthesia (complications during anaesthesia, difficult intubation, nausea after anaesthesia, etc.), previous administration of blood derivatives and possible complications. The anaesthetist will consult with you about the most appropriate type of anaesthesia and pain management after the procedure. If you agree, you will sign informed consent to anaesthesia.

Meals at the hospital:

Good nutritional status is very important for physical fitness, faster healing and easier wound healing. At the hospital, you may be prescribed a special diet that is tailored to your condition. If you have problems with eating (lack of appetite, biting, poor self-care) inform the staff. You have the option of consulting a nutritional therapist.

Nutritional counseling:

Patients of the Institute in Brno can consult the dietary treatment with a nutrition therapist during hospitalization and after discharge to home care by email: nutricni@unbr.cz or by phone: 545 538 312

More information HERE

Snacks and drink machines:

Drink vending machine with small snacks:

- ground floor of Ponávka 10, next to the register

- ground floor of Ponávka 6, next to the OSCHÚS register

- Court of Ponávky 6

Coffee machine:

- ground floor of Ponávka 10, next to the register

- ground floor of Ponávka 6, next to the OSCHÚS register

- ground floor of Ponávka 4, by the rehabilitation records

Who is looking after you?

  • The attending physician: will visit you every day, explain the procedure, plan the examination or treatment.
  • Head of the department: you can meet him during your rounds.
  • Doctor on duty: He takes care of you in the afternoon and at night and at the weekend.
  • Psychiatrist, psychologist, clergyman: Talking to a professional or clergyman can improve the psychological well-being and distress that is common in some illnesses. The station nurse or attending physician will facilitate contact.
  • Nurses: provide you with nursing care during the day or night shift.
  • Station nurse: you can contact her with any questions about nursing care.
  • Nursing assistants: they provide you with basic nursing care under the guidance of qualified nurses.
  • Physiotherapists: they take care of your rehabilitation. They can advise you on appropriate exercises, before and after exercise, to alleviate your musculoskeletal difficulties.

Prevent falls:

In hospital, wear slippers with non-slip soles that grip the foot well. Don't just wear socks and don't walk in the dark. If the floor is wet, wait on the bed until it is dry. Do not be afraid to ask the nursing staff for help at any time.

Hate the pain!

Most of us worry about how we will tolerate the pain during our hospital stay. Current care makes it possible to largely eliminate the pain or reduce it to a bearable level. Eliminating and reducing pain forms an important part of effective treatment of your illness. If you tell us about your pain, you will improve your treatment options and allow us to adjust your treatment to bring you true relief. You don't have to suffer, just share. We'll ask you how bad your pain feels. To do this we use a visual analogue scale, a scale that you use to tell yourself how strongly you feel your pain. The scale has ten points and each point is accompanied by a verbal description of the degree of pain. Next, we're going to find out the location, onset, duration of pain and any changes. Your determination of the degree of pain, relief from medication, and other pain-related sensations will allow us to design a pain treatment that meets the needs of each of you.

Please inform the nurse or doctor immediately if you feel pain!

We are here to help you.

SPIS - Psychosocial Intervention Service System:

Our hospital is involved in a project supported by the EU and the Ministry of Health of the Czech Republic in cooperation with the National Centre for Nursing and Non-Medical Health Professions in Brno (NCO NCO).

- see annex - SPIS

Sponsorship donation:

You can make a financial or in-kind donation to the ÚN in Brno by concluding a written donation agreement. Please send the completed and signed donation agreement in duplicate to the Legal Department of the Institute in Brno.
The payment can be made in cash at the ÚN cash desk (opening hours: Mon-Fri 7.00 a.m. - 2.30 p.m.) or in cash to the account number indicated in the contract. After signing the contract by the ÚN, a copy of the contract will be sent back to you at the address you provided.

Sample gift agreement - Financial gift -

Sample gift agreement - Gift in kind -

Information about the examination of the deceased in the region of Brno-město and Brno-venkov

Complaints policy